Cleos Furniture
Reviews and Complaints
Snapper Sectional Sofa Leather Review
Cleos Furniture - Furniture Set Review from Texas City, Texas
Annoying whiny poodle talking spokesmodel
I thought I was the only person who couldn't stand Cleo's commercials, that alone would keep me from visiting their store. I now mute the TV when their commercial airs as the voice and pitch of their spokeswomen grates on my nerves, surely they could find a better spokesperson than this whiny poodle talking princess.
On another note I was looking for a particular headboard for a twin bed and called their store, the salesman acted as he couldn't be bothered to help me over the phone and was short and abrupt. I guess twin headboards don't offer sales associates much of a commission.
Preferred solution: Let the company propose a solution
Turning phone off during lunch break!
- Wide selection of furniture
Preferred solution: Let the company propose a solution
Other Product Review
MY DUE DATE WAS CHANGE.
- Wide selection of furniture
- Pricing and sales people
Recliner Review
Cleos Furniture - Furniture Set Review from Doylestown, Pennsylvania
I purchased a bedroom suite in Pine Bluff Arkansas I was paying on it I went to pick it up 3 months later (no bedroom set) I asked where was it they sold it because they said they thought I wasn't going to pick it up until 12 months time and they wouldn't give me my money back the merchandise was discontinued and they made me get another suit. They wouldn't give me the District Manger or owners number.
Also I purchased a mattes set and It didn't feel like the one in the store and the Mgr.
Got smart and said it's not going to feel like the one on the floor and I told him it's sinking and he said bring it back and I'll send it off it will take 2 weeks and he wouldn't exchange and it was 2 days later. They have bad attitudes and they don't really care
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Verified Reviewer | Memphis, TennesseeStaff Review
Cleos Furniture - Bed Review from Sherwood, Arkansas
Cleos Furniture - Furniture Set Review from Bella Vista, Arkansas
Cleos Furniture - Bed Review from Conway, Arkansas
Cleos Furniture - Sofa Review from Bryant, Arkansas
Recently purchased a new sofa from our local Cleo's. Been a loyal customer with them for years.
Now dealing with some smart *** named Mark. We bu this furniture, have it delivered and the delivery crew gets it out of the packaging and the sofa is ripped. We call Cleo's and Mark says oh well you'll need to bring it up here to be sent to service. Told him No it needs replaced.
He tries telling me all sales are final. Explained it happened when it was delivered. He then is like oh well let me get with our service crew and have them come out. Again, No.
Told him we wanted a new one and he said he would have to get with his District Manager in order to resolve this. 2 weeks later I'm I had to go back up and he said I don't see where we've spoke. Really. Then after we start talking his story changes to oh yea.
No oh yea! Asked for my money back instead of having to wait but can't take back used, damaged furniture. They delivered it that way. Still waiting for resolution.
Suggestion buy elsewhere. MARK IS HORRIBLE.
Cleo's before had no problems but this guy's a pathetic excuse for a manager let alone to be dealing with the public. Cleo's try pre screening before hiring!!
Cleos Furniture Furniture Set Review
Cleos Furniture - Dresser Review from Atlanta, Georgia
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I am having the same issue. Social security changed my deposit to the 3rd of each month and I attempted to inform the store and was told I couldn't change my due date.
I attempted to make my payment and was told I would have to make two payments. Never missed a payment until this happened.
On SSI and not able to do that. It's obvious they don't care about the customers at the Sherwood store.