Cleos Furniture - Customer Service
Tried to use the no credit option. John was my sales person and personally he was okay.
He tried very hard but I was in need of a program to purchase it. I was turned over to Regan with the no credit option and she told me she felt I was rude and was not going to deal with me anymore and that I would need to try somewhere else. I was outraged with that. All cause she didn't want to deal with me.
I ended up buying the dresser buying the dresser elsewhere. Cleos needs to address that bull ***. Don't understand why she can just refuse my business cause she don't want to deal with me. How's rat no discrimination.
Just a bunch of bull and John worked so hard but said ultimately they have say over there program and who's approved and not but tried to sell me on other programs.
Lack of effort and pics poor customer service by Cleos and there no credit option. Thankfully I was able to get a nice piece from Ashleys.
Reason of review: Poor customer service.
Monetary Loss: $700.
Preferred solution: Let the company propose a solution.
Location: Benton, Arkansas
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Comments
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Cleo's guarantee no credit check, $2000 credit limit. It all sounds good, but in reality the program they send you through is a rent to own program aka acrept ancestors now.
Affiliated with rent a center. If I wanted to rent furniture I would have went to rent a center, or arrons, rental places.
So either you pay cash, credit card, or lay away with cleos or go to the under cover program rental/ lease agreement. In the end you pay three times the original price.
Cleo's only puts warm bodies in that store not sales men. Just general laborers.
Know the feeling Cleos is great as the but service sucks.